Before you begin setup:
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Download the Wyze app on your smartphone or tablet.
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Connect your device to a 2.4GHz WiFi network.
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Unpack your Wyze Cam Pan box, removing all plastic and packing materials.
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Plug the camera into power using the included USB cable and power adapter.
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The camera’s status light will turn solid yellow when powered. When flashing, it’s ready for setup.
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To set up your Wyze Cam or Wyze Cam Pan:
- In the Wyze app, tap Home, then tap + plus sign on the top left.
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Tap Add Device.
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Tap Cameras > Wyze Cam or Wyze Cam Pan.
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With your camera plugged into an outlet, tap Next in the app.
- When setting up a Wyze Cam Pan, the camera may rotate when plugged in.
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Pull the base from your camera and single-press SETUP on the bottom of the camera. It will say “Ready to connect”
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In the app, check the box next to “I heard, “Ready to connect”"
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Tap Next.
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Select your 2.4GHz WiFi network and enter your network password. Tap Next.
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Tap the icon in the password field to display the password to ensure it was entered correctly.
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- Scan the QR code on the Wyze app.
- Hold your camera up to your phone screen with the QR code displaying. It will say “QR code scanned please wait.” then “Setup completed.”
- In the app, check the box next to “I heard, “QR code scanned”"
- Tap Next. You’re set up, it’s time to name your device.
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Name your Wyze Cam using the text field, or by choosing a suggestion.
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Tap Finish when done.
- If you want to share your device, tap Share Device.
- If not, tap Maybe later.
Additional Notes:
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Wyze devices only work on 2.4GHz WiFi networks. If you are connected to a 5GHz network, switch to a 2.4GHz network before setting up your device.
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Having trouble scanning your QR code? A few tips to help:
- Hold your camera 6-10 inches away from your phone screen.
- Slowly move the on the screen away from the camera, then closer.
- Tilt your phone screen slightly in case there's a glare.
- Turn your phone upside down.
- If you're on iOS, turn off "Invert Colors".
- Make sure the QR code isn't distorted.
- If you have an older device, the screen may be too small. Try a different device.
- If your screen is cracked or scratched, the code may be distorted. Try a different device.
- If you're using a beta version of the Wyze app, make sure the cursor is not on the QR code.