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Wyze Cam v1/v2/Pan Features

Brenda
Updated

Wyze Cam v1/v2 and Pan are our original Wyze Cams, the ones that started it all. 

This article covers the following topics:

Grouping Your Wyze Cam v1/v2 and Pan cameras

Have multiple Wyze Cams that you want to manage all at once? You can do this by creating a Group in the Wyze app.

To create a group of Wyze Cams:

  1. In the Wyze app, tap Home > the + plus sign on the top left  > Add Device Group.
  2. Tap Camera Group.
  3. Enter a name for your group.
  4. Tap each camera* you want in the group (you'll see a check mark on the left of each product).
  5. Tap Done in the top right.

*Once your new Camera Group is created, the cameras you've selected will disappear from the Home screen's device list. You'll find them within the Group itself.

To view all cameras in a group:

Tap the group's name on the Home screen. This will show all of the cameras within the group, and display all of the live streams on one screen.

To view only one camera in a group, tap on the camera you want to access from within the group.

Editing your Camera Group

You can manage your group and its settings from the Group Settings screen.

To rename your Camera Group:

  1. On the Home screen, tap your group's name.
  2. Tap on the Settings gear SettingsGear__1_.png on the top right.
  3. Tap Name.
  4. Enter a name, then tap Done.
    • Group names have limit of 20 characters.

To reorder or resort cameras in the group:

  1. On the Home screen, tap your group's name.
  2. Tap on the Settings gear SettingsGear__1_.png on the top right.
  3. Tap Cameras in Group.
  4. Tap and drag the three-lines icon next to each device to slide it up and down the list.
  5. Tap Save to confirm your changes.

To remove a camera from a group:

  1. On the Home screen, tap your group's name.
  2. Tap on the Settings gear SettingsGear__1_.png on the top right.
  3. Tap Cameras in Group.
  4. Tap the red icon dnd_sign.jpg on the left of the camera's name.
  5. Tap Save to confirm your changes.

To delete a Camera Group:

  1. On the Home screen, tap your group's name.
  2. Tap on the Settings gear SettingsGear__1_.png on the top right.
  3. Tap Delete Camera Group at the bottom.
  4. When prompted, tap Delete.

Additional Notes:

  • There is no limit to the number of cameras that can be added to a Group. 
  • There is a 4 camera limit to how many cameras can be streamed at the same time. More than that, and you'll have to scroll to view each one.
  • Toggle the audio for cameras in the group by tapping the audio icon on each Live Stream in the group. Only one camera’s audio can be playing at a time.
  • Removing a camera from a group or deleting a Camera Group will not delete the Wyze Cam from your device. Only the group will be affected. 

Sharing Your Wyze Cam v1/v2 and Pan

The Sharing feature lets other people access and use your Wyze Cam devices. Have a family member or other close friend who wants to check a camera? Share it with them right from the Wyze app. 

Important: Only share your Wyze devices with people you know and trust. 

What can a shared user do?

Shared users will be able to:

  • View the Live Stream and Event Videos.
  • Record a Live Stream.
  • Turn on and off Notifications.
  • Create Rules, Schedules and Automations.
  • Move Wyze Cam Pan devices.
  • Enable and disable Motion Tracking.
  • Use the Sound, Speak, and Take Photo tools.
  • Turn on and off the device.
  • Turn on and off Night Vision.
  • View the Device Info.
  • Remove the device from their Wyze app.

Shared users will not able to:

  • Share a device shared with them.
  • Rename a device shared with them.
  • Change the Detection Settings or Alarm Settings.
  • View microSD card footage.

 Keep in mind:

  • There is no limit to the number of users you can share your Wyze devices with.
  • There is no limit to he number of Wyze devices you can share.
  • The sharing feature is set per camera. To share multiple devices, you'll have to invite users to each manually.

Using Rules with Wyze Cam v1/v2 and Pan

To learn all about Rules, Shortcuts, Schedules and Device Triggers, start with the article: Using Rules with the Wyze app.

How do Rules work with Wyze Cam?

Rules help automate your Wyze Cam devices (v1, v2, and Pan) making it easier to upload a video to the cloud with a single tap in the app, turn off motion detection at a scheduled time, or turn off the camera when another device is triggered.

  • Shortcuts run actions with a tap in the Wyze app.
  • Schedules control devices based on the time of day.
  • Device Triggers connect multiple Wyze devices so one can trigger another.

An example Shortcut with Wyze Cam

To create a shortcut to upload a video to the cloud with a single tap from the Home screen.

  1. Tap Home, then the + plus sign on the top left.
  2. Tap Add Rule, then select Shortcut from the list.
  3. Add a name for the shortcut in the text box under the star icon.
    • Try "Record a video"
  4. Tap the + plus sign next to Action.
    1. Tap on your Wyze Cam from the list.
    2. Tap Upload a short video to the cloud.
    3. Tap Save.
  5. When done, tap Save.

Your shortcut will display with a star icon at the top of the Home screen.

An example Schedule with Wyze Cam

To create a schedule to turn off motion detection every weekday between 6:00 PM and 6:00 AM. This comes in handy when you don't want motion-triggered notifications when you're home.

  1. Tap Home, then the + plus sign on the top left.
  2. Tap Add Rule, then select Schedule from the list.
  3. Tap the Wyze Cam you want to create a schedule for.
  4. Select Turn off motion detection, then Next.
  5. Tap the + plus sign next to Name (Optional).
    1. Enter a name for the schedule. Try "Turn off motion detection"
    2. Tap Save.
  6. Tap Start Time.
    • Select 6:00 PM, then Save.
  7. Tap Add End Time.
    • Select 6:00 AM, then Save.
  8. Uncheck the box next to Sunday and Saturday.
  9. When done, tap Save. 

An example Device Trigger with Wyze Cam

To create a device trigger that turns on your Wyze Bulb when your Wyze Cam detects motion.

  1. Tap Home, then the + plus sign on the top left.
  2. Tap Add Rule, then select Device Trigger from the list.
  3. Tap the + plus sign next to Name (Optional).
    1. Enter a name for the schedule. Try "Cam turns on bulb"
    2. Tap Save.
  4. Tap Device Trigger.
    1. Select your Wyze Cam.
    2. Tap Detects motion, then Save.
  5. Tap the + plus sign next to Action.
    1. Select your Wyze Bulb.
    2. Tap Turn On, then Save.
  6. When done, tap Save.

2-Way Audio

Both Wyze Cam and Wyze Cam Pan give you the ability to speak and listen to your camera from the Live Stream using 2-Way Audio. 

To turn on 2-Way Audio for Wyze Cam v1/v2:

  1. In the Wyze app, tap on your Wyze Cam.
  2. Tap and hold the Speak icon (microphone Speak_2.jpg) when you want to speak. 
  3. You can now speak through your Wyze Cam.
    • To stop speaking and restore audio from the camera, release the Speak icon.

To turn on 2-Way Audio for Wyze Cam Pan:

  1. In the Wyze app, tap on your Wyze Cam Pan.
  2. Tap the Speak icon (microphone Speak_2.jpg). 
    • The icon will turn green, and you will see "Speaking" appear on the Live Stream.
  3. You can now speak and listen through your Wyze Cam Pan.
    • To turn off Two-Way Audio, tap the Speak icon again.

Additional Notes:

  1. For Wyze Cam v2, 2-Way Audio is similar to a walkie talkie where only one side can speak at a time.
    • Audio through the app will be disabled while you're holding the Speak icon. Audio will be re-enabled when you release the Speak icon.
  2. You cannot change or control the volume of the speaker or microphone. 

Notifications

To turn on push notifications for your camera:

  1. In the Wyze app, tap on your Wyze Cam v1/v2 or Pan. 
  2. Tap the Settings gear on the top right, then Notifications.
  3. Tap the toggle next to Notifications to turn them on. 
  4. Tap the toggle next to the Events you want to be notified about. 
    1. Wyze AI Events are triggered when events like Cam Plus' person detection and vehicle detection.
    2. All Other Motion Events are triggered when other motion, like the included 12-second event motion, is detected.
    3. Sound Events are triggered when sound is detected.

Additional Notes:

  • The steps above show how to turn on notifications for a single camera. Repeat this step for each camera you want to receive push notifications from.
  • If you have all Wyze app notifications turned off, you will not receive push notifications for event videos triggered by your Wyze Cam. Related article: Wyze App Notifications
  • If you have all notifications turned off on your device, you will not receive any Wyze app notifications.

Motion Tagging

Motion Tagging puts a green box around what Wyze Cam considers motion. This helps when scanning through footage to find where there was motion. 

To turn on Motion Tagging:

  1. In the Wyze app, tap on your Wyze Cam.
  2. Tap More, then Motion Tagging.
    • When green, Motion Tagging is On.
    • When black, Motion Tagging is Off.

Motion_Tagging.gif

Additional Notes:

  • When enabled, the green box will be visible around motion in all recorded videos.
    • This includes Event, Time Lapse, and Manually Recorded videos). 
  • Motion Tagging sensitivity is fixed and cannot be changed.
  • When there are multiple moving objects, the largest moving object will be tagged.
  • Motion Tagging cannot be added to or removed from a previously recorded video.

Motion Tracking on Wyze Cam Pan v1

Wyze Cam Pan can follow motion automatically. Using the pan and tilt features, whenever motion is detected, the camera can move to track the motion until motion stops.

This feature is only available on Wyze Cam Pan. It is not available on Wyze Cam v1/v2/v3.

To turn on Motion Tracking:

  1. In the Wyze app, tap on your Wyze Cam Pan.
  2. Tap More, then Motion Tracking.
    • When green, Motion Tracking is On.
    • When black, Motion Tracking is Off.

To turn on Motion Tracking, enter the Live Stream view on your Wyze App, tap the More icon and then the Motion Tracking icon. The Motion Tracking icon will be colored when it is turned on and will be gray when Motion Tracking is turned off.

Additional Notes:

  • When the camera detects motion it will move to follow the motion to keep it within the camera's field of view. Once out of view, the camera will return to its initial position.
  • If multiple objects are moving at the same time, Wyze Cam Pan will follow the largest moving object in view.
  • After 15 seconds of inactivity (no motion detected), Wyze Cam Pan will return to its initial position OR continue the Pan Scan if one was in progress.
  • Motion Tracking can be turned on and off independently of Motion Detection and Motion Tagging.

Night Vision

The feature comes in handy for when you want to check your Live Stream after dark. Instead of seeing a dark, poorly-lit area, Night Vision uses LED infrared lights to brighten the image.

To turn on Night Vision:

  1. In the Wyze app, tap on your Wyze Cam.

  2. Tap the moon icon (On NVOn.png, OffNVOff.png, or AutoNVAuto.png) on the top right until it’s On. 

Seeing a glare with Night Vision turned on?

Wyze Cam v2 and Pan can toggle the IR lights on/off when using Night Vision. This can help if you have your camera pointed through a window, but are seeing a glare in the Live Stream.

Note: This feature is not available on Wyze Cam v1.

To turn on and off the infrared (IR) lights:

  1. In the Wyze app, tap on your Wyze Cam.

  2. Tap the Settings icon on the top right.

  3. Tap Advanced Settings.

  4. Tap the toggle next to Night Vision IR Lights to Off.

Additional Notes:

  • While Wyze Cam does have good low-light vision on its own, we can’t guarantee that you’ll have full visibility with IR lights disabled. 

    • If you aren’t getting a clear picture with IR lights disabled, we recommend using a motion-activated floodlight or an IR Blaster placed outside the window that the camera is looking through.

  • Wondering how Night Vision works in your camera?

    • Your Wyze Cam has 4 LED infrared lights (Pan has 6!) that turn on when you enable Night Vision. The camera also has an infrared light filter that drops in front of the camera lens to view the video feed using the infrared light.

    • You may hear a “click” when Night Vision is turned on and off. This is the sound of that infrared light filter moving within the camera.

Time Lapse

A fun Wyze Cam feature is Time Lapse. A time lapse video is a series of photos taken by Wyze Cam over a period of time and shown as one video. 

This feature requires you to have a microSD card in the camera. Because it is saving still images and making them into one long video, you must have a microSD card to save the files. 

To schedule up a Time Lapse:

*Before starting, make sure you have a microSD card installed in your Wyze Cam. 

  1. In the Wyze app, tap on your Wyze Cam.
  2. Tap the More icon, and check that Motion Tracking and Pan Scan are turned off.
    • If they're black and not green, they're turned off.
  3. Tap the X to close the More menu.
  4. Move your camera to your desired position and viewing angle.
    • Check your Live Stream in the Wyze app to make sure you have it *just right*.
  5. Tap the More icon again, then tap Time Lapse. 
  6. Select the Start and End times, as well as the interval for the time lapse.
  7. Tap Set to schedule the time lapse. 

Timelaps_Gif.gif

Your screen will change to a reminder of when your Time Lapse is scheduled to start or end. Hit the Stop button if you’d like to cancel the Time Lapse at any point. If you decide to cancel, any portion of the Time Lapse that has already been recorded will be available in your Album.

Creative Tip: If your Time Lapse is of a slow-moving motion, like a flower blooming, you will want the interval to be a minute or longer. If your Time Lapse is of a short-lived event, like clouds moving in the sky on a windy day, the interval should be around three seconds.

To view your time lapse:

When your Time Lapse reaches the end of the scheduled time, it will be listed in the Album in your Wyze app.

  1. From your camera's Home screen, tap the More icon.
  2. Tap Album.
  3. Tap Download on the video thumbnail to download the Time Lapse.

The Time Lapse video needs to be downloaded from the microSD card to your phone’s gallery before you can view it. To do this, make sure that the Wyze app has permission to access your phone’s photo gallery, and your smart device is connected via WiFi (these are big files).

If you have not granted this permission, you will not see the Time Lapse in your Wyze app's album. You can change the permissions for your phone or tablet’s photo gallery in your device’s settings in order to grant permission to the Wyze app to download and view your Time Lapse.

Additional Notes:

  • You must have a microSD card installed in the camera to use the Time Lapse feature.
  • You can retrieve the time lapse  from the microSD card by removing the card from the camera, and reading it on a computer.
  • A time lapse can be captured simultaneously with continuous recording.
  • We recommend you turn off Motion Tracking and Pan Scan whenever you are recording a time lapse.

View a Live Stream

You can view a live video stream of your Wyze Cam directly from the Wyze app whenever you’re connected to the internet.

To view the Live Stream:

In the Wyze app, tap on your Wyze Cam v1/v2 or Pan. Once it loads, you're viewing the Live Stream.

Live Stream Features:

  • Security: All Live Streams are encrypted via AES 128-bit encryption, symmetric and asymmetric encryption, and consistent hashing to ensure your Live Streams security.
  • Streaming Quality: View your Live Stream in HD, SD, or 360p quality with just a tap. 
    • Having connection issues? Set your quality to SD or 360p to use less bandwidth.
  • Night Vision: Wyze Cam devices have an infrared light filter and infrared LED lights for viewing the live stream at night. 
  • Sound: Listen to the camera’s microphone by tapping Sound on the Live Stream screen. 
  • Record: Record a video of the stream directly from the Live Stream screen. Tap Record to start recording and Stop to finish recording. 
    • Recorded videos are saved to your device’s photo gallery and can be viewed, sent, or shared from there or through the Album in the Wyze app.
  • Take Photos: Take a picture of the stream from the Live Stream screen. Tap Take Photo to take a picture. Photos are saved to the Album in the Wyze app.
    • Photos are saved to your device’s photo gallery and can be viewed, sent, or shared from there or through the Album in the Wyze app.
  • 8x Digital Zoom: Use the two-finger pinch motion for up to 8x digital zoom of your Live Stream.
  • Speak: Talk to your pets or communicate with someone with the Speak feature.Using this feature turn on the Sound feature so you can hear the response.
    • From the Live Stream screen:
      • On Wyze Cam: Press and hold Speak to send your voice to the Wyze Cam.
      • On Wyze Cam Pan: Tap Speak to send your voice to the Wyze Cam. When finished speaking, tap Hang Up.

Updating your Wyze Cam v1/v2 and Pan

We're constantly adding new features, bug fixes, and updates to the Wyze app. For the best experience with your Wyze Cam devices, make sure your app and device are updated.

Wyze App Updates

Keeping your devices up to date starts by having the latest version of the Wyze app. We recommend setting your Wyze app to update automatically in your phone or tablet's settings.

Firmware Updates

All smart Wyze products, including Wyze Cams, have software (firmware). It's important to keep your camera's firmware up to date so that it functions properly and you get the latest features when they're released. Whenever there's a new firmware version available, you'll be prompted in the app to update.

You can also check this manually in the Wyze app by tapping Account > Firmware Update.

Events on Wyze Cam v1/v2 and Pan

When your Wyze Cam detects motion or sound, it records a video that is stored in the cloud.

If you have a microSD card then you have even more options for storing and recording video.
Related article: MicroSD and Continuous Recording.

To view an Event video:

  • In the Wyze app, tap Events.
    • Tap on a specific video to play the event video.
  • OR If you receive a push notification for the event, tap on the notification.
    • This will launch the Wyze app and open the video immediately.
    • notification.jpg

To filter your Event videos:

You may only want to view specific types of videos, or those from specific cameras. To do this:

  1. In the Wyze app, tap Events.
  2. Tap the funnel icon on the top right.
  3. On the Filter screen, tap the details you want to include.
    1. Under Cameras, tap each device you want to see videos from. 
      • If a camera is not selected, you will see no videos from it.
    2. Under Contains, tap the details your videos must include.
      • Note: Details like Pet and Vehicle Detection are only available with Cam Plus. Without Cam Plus, your videos cannot be filtered by these options.
    3. Under Triggered By, tap the action that triggered the event.
      1. Motion: Movement was detected.
      2. Sound: Audio noise, or an alarm sound, was detected.
  4. Tap Show Results.

Automations

An automation is an event triggered by a Rule. If you create a Rule to "Upload a short video to the cloud" at a specific time from a specific camera, an Automation event video will be created once that time has passed. Automation events cannot be filtered on the Events screen.

To share or download an Event video:

  1. In the Wyze app, tap Events.
  2. Tap on the event video you want to share or download.
  3. Tap on the video again to bring up the Share and Download icons.
    1. To download your video, tap the down arrow icon download.png.
      • The video will save to your phone or tablet's gallery.
    2. To share your video, tap right arrow icon share.jpg.
      • Choose an option in the Share menu.

Wyze_Event_Video.jpg

Additional Notes:

  • Event videos are stored in the AWS cloud via end-to-end encryption.
  • Event videos can be viewed in the Wyze app. Once they expire, event videos are deleted and cannot be recovered.
  • Event videos have a 5 minute cooldown period.
    • This means that if constant motion is detected, the camera will record a short video every 5 minutes. 
    • Signed up for Cam Plus? There is no cooldown period!

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