Wyze App Notifications

Notifications from the Wyze app let you know what's going on with your Wyze devices at a glance. Customize your Notifications on the Account tab of the Wyze app.

Types of Wyze Notifications:

• In-app Notifications: Wyze news and updates in the Wyze app.
• Push Notifications: Device and/or event notifications on your phone.
• Text Notifications: Wyze news and updates via text.
• Snooze (Global) Notifications: Control all device notifications in the Wyze app.
• Device Notifications: Device-specific notifications and alerts, based on your device settings.
• Virtual Calls: Receive a phone call when your Wyze doorbell is pressed.

To turn your Wyze app Notifications on or off.

In-App Notifications

While in the Wyze app, get notified about Wyze news, updates, and special offers.

1. To turn on in-app notifications:  In the Wyze app, tap Account > Notifications > In-app Notifications.
2. Tap the News & Updates toggle on to receive those updates.
   • To turn off in-app notifications, tap the toggle off.

Push Notifications

Get device notifications and/or promotional notifications pushed directly to your phone.

1. To turn on push notifications: In the Wyze app, tap Account > Notifications > Push Notifications. Tap the toggle next to Enable to on.
   • To turn off push notifications, tap the toggle off.
   • Under My Devices, select which devices to receive push notifications for.
2. Tap the Notification Sound to select the sound that plays.
3. Device Connectivity Notifications (Pilot)* notifies you when your Wyze Cams go offline. 
   
   • Tap the toggle on to enable this feature.
   • You'll receive offline/online notifications for each Wyze Cam, doorbell, and floodlight you have selected under My Devices.
   • *Requires Wyze app v3.6 or higher.
4. Shared With Me lets you receive push notifications from devices shared with you.
   • Some shared devices may not allow individual notifications and may be grayed out. 
5. News & Updates can be toggled on to receive promotional updates to your phone.
   

Text Notifications

Get text messages with Wyze news and promotions about 2-6 times per month.

1. In the Wyze app, tap Account > Notifications > Text Notifications. Tap the toggle on.
2. Enter your phone number. Tap Continue.
   • To turn off text notifications, tap Account > Notifications > Text Notifications. Tap the toggle to off.

Snooze (Global) Notifications (🔔 🔕)

Control notifications for all devices associated on your Wyze account with the tap of a bell.

To turn off or "Snooze" Global Notifications:

1. In the Wyze app, tap the bell icon. 
2. Choose the duration: 30 min, 1 hour, until tomorrow (8 AM), until I turn it back on, or Custom.
   1. Until I turn it back on: You will not receive any notifications until you tap the bell again.
   2. Custom: Notifications will turn off until a specific time today or tomorrow.

Notifications On	Notifications Off

Note: Turning off notifications doesn’t affect your Event Recording settings. Any Events you've chosen to be recorded will still be recorded, but you won't receive a notification if you've turned them off. 

Device Notifications

For most Wyze devices, you can select which events to receive notifications for, like when your Wyze Solar Cam Pan 2K detects a person or has a low battery.

To change your Device Notifications:

1. In the Wyze app, tap on your Wyze device.
2. Tap on the Settings gear, then Notifications.
3. Tap the toggle to enable Notifications, then tap Manage next to Events.
   • Check the boxes under Notify for specific events you want to know about.
   • Note: If your system notifications are disabled, you will not receive event notifications.
4. Tap the Low Battery toggle to be notified when your device needs to be charged.

Not every Wyze device has the same notification options. By default, Wyze Cams notify you about Motion and Sound events. With a security plan like Cam Plus, Wyze Cams can notify you about many more events like People, Packages, Dog Sounds, and more. 

Additionally, Wyze sensors like Wyze Climate Sensor have options to notify you about temperature and humidity changes. 

Wyze Cam with Cam Plus	Wyze Cam with no security plan

Virtual Calls (formerly VOIP)

For Wyze doorbells, you can opt to recieve a phone call instead of a notification when someone rings your doorbell.

To turn on Virtual Calls: 

1. In the Wyze app, tap Account > Notifications > Virtual Calls.
2. Tap the Enable Virtual Calls toggle on.
   • You can tap Ignore Notification Status to always receive Virtual Calls.
   • You can tap Schedule to set a schedule for when you receive virtual calls from your doorbell.
3. To turn off Virtual Calls, tap Account > Notifications > Virtual Calls. Tap the toggle to off.

Additional Notes

• Not receiving notifications?
  • On your mobile device, make sure Wyze is on your Allow list for Notifications.
    • Go to your Settings app > Wyze > Notifications.
  • In the Wyze app, make sure Global Notifications are turned on.
  • For your Wyze device, go to Settings > Notifications to make sure notifications are toggled on.
• Shared users:
  • Detection & Alarm Settings: Shared users cannot modify these settings; only the primary user can.
  • Notification Settings: Shared users can independently manage their notification settings and use the Snooze notifications feature.
• The Snooze Notifications feature controls all device notifications. If it is disabled, you will not receive any device notifications from the Wyze app until the duration you've set has passed. Events will still be recorded and saved.