How do I opt-in to Two-Factor Authentication?

New Wyze accounts now have Two-Factor Authentication (2FA) enabled by default, for better security and to help provide you with more control over who can access your account. But if you're already a Wyze user, you can opt-in to 2FA with just a few taps.

There are three methods available for Two-Factor Authentication: 

• Text message (SMS): Sends you a text containing the associated key or code.
• Authenticator app: Pairs to your account, then continually generates codes on a short timer which act as the needed key.
• Email: Sends you an email with a code to enter into the Wyze app.

To opt-in to Two-Factor Authentication:

1. In the Wyze app, tap Account. 
2. Tap Security > Two-Factor Authentication.
3. On the next screen, choose Verification by SMS or Verification by Authenticator App.
   • Verification by SMS
     1. Enter the phone number that you'd like to receive your verification codes.
     2. Tap Verify Phone Number.
        • You'll receive a text message with your verification code. Copy this code.
     3. Paste the code on the Enter Code screen, then tap Next.
     4. Optional step: Add a Backup Number. To skip, tap Skip for Now.
        • This number will only be used if your primary number is unusable.
        • A text will not be sent to the backup phone unless you tap Use Backup when logging in.
   • Verification by Authenticator App
     1. Open your authenticator app, and select the option to Add Account.
     2. Copy the code provided by the Wyze app to the Authenticator app.
        • If your preferred Authenticator app directs to QR entry, look for an option that lets you enter the code manually. The Wyze app will not provide you with a QR code.
     3. Once Wyze has been added to the authenticator app, copy the provided code from the Authenticator app to the Wyze app.
4. You're all set!

Additional Notes:

• * Email 2FA will be introduced in the upcoming weeks, giving you another way to protect your Wyze account.
• Learn more about 2FA at Wyze in our articles Two-Factor Authentication and 2FA Updates and FAQs.
• To opt-out of 2FA (text message or authenticator app), don't set it up in the app if you haven't already. If you already have it set up, go to Account > Security > Two-Factor Authentication and tap Turn off Two-Step Verification, then Continue to confirm.