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Wyze App Setup Guide

Every smart product from Wyze has a home in the Wyze app. From Wyze Cams to Wyze Thermostat, if it's connected, you can manage it in the Wyze app. 

To get started with the Wyze app:

  1. Download the Wyze app from the Apple App Store or the Google Play Store.
    apple.png google.png
  2. Once downloaded, tap the Wyze icon to open the app.
  3. Create a Wyze account, and/or sign in to your Wyze account.
    • To create a Wyze account:
      1. Tap Sign up on the app screen.
      2. Enter your email address, then set a password for your account.
      3. Tap Continue.
      4. Follow the on-screen instructions to finish setting up your account.
  4. Connect your phone/tablet to your 2.4 GHz Wi-Fi network. 
    • Note: You must be connected to a 2.4 GHz Wi-Fi network to set up a Wyze device.
  5. Once you’re all set, tap on the + plus sign in the top left corner of the Wyze app then Add Device to set up your very first Wyze device!
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Additional Notes

  • The Wyze app is compatible with Android (7.0+) and iOS (14.0+) devices only.
    • Using the Wyze app on an older device that doesn’t meet the requirements may cause compatibility issues.
    • Due to hardware/software limitations, not all Android or iOS devices may be compatible even if they meet the app requirements. 
  • The Wyze app is not compatible with Windows phones/tablets or Kindle Fire tablets. 
  • The Wyze app does not work with select devices such as Wyze Night Light or Wyze Handheld Vacuum, which are not connected/smart devices.
  • If you have any problems downloading and using the Wyze app, make sure your device software is up to date.

 

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