Every smart product from Wyze has a home in the Wyze app. From Wyze Cam v4 to Wyze Thermostat, if it's connected, you can manage it in the Wyze app.
⚡️ Heads up! The Wyze app got a major update on 7/24/2024 with Wyze App 3.0. The home tab looks and functions differently, so check out the new features here and find the FAQ on wyze.com.
To get started with the Wyze app:
- Download the Wyze app from the Apple App Store or the Google Play Store.
- Once downloaded, tap the Wyze icon to open the app.
- Create a Wyze account, and/or sign in to your Wyze account.
- To create a Wyze account:
- Tap Sign up on the app screen.
- Enter your email address, then set a password for your account.
- Tap Continue.
- Follow the on-screen instructions to finish setting up your account.
- To create a Wyze account:
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Connect your phone/tablet to your 2.4 GHz Wi-Fi network.
- Note: You must be connected to a 2.4 GHz Wi-Fi network to set up a Wyze device.
- Once you’re all set, tap on the + plus sign in the top left corner of the Wyze app then Add Device to set up your very first Wyze device!
Additional Notes
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Wyze app version 3.0 and above is compatible with Android 9.0+ and iOS 15.0+ devices only.
- Devices using a 32-bit operating system are not compatible with Wyze app 3.0.
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Wyze app version 2.50 and below is compatible with Android 7.0+ and iOS 14.0+ devices only.
- Using the Wyze app on an older device that doesn’t meet the requirements may cause compatibility issues.
- Due to hardware/software limitations, not all Android or iOS devices may be compatible even if they meet the app requirements.
- The Wyze app is not compatible with Windows phones/tablets or Kindle Fire tablets.
- The Wyze app does not work with certain devices such as Wyze Night Light or Wyze Handheld Vacuum, which are not connected/smart devices.
- If you have any problems downloading and using the Wyze app, make sure your device software is up to date.