Articles in this section

Does the camera need to be set back up after being moved?

If you unplug your camera then plug it in again in the same WiFi environment your camera will automatically reconnect to the WiFi network. You do not need to re-enter the WiFi information again. It may take a minute or two for your camera to initialize and get connected to the network.

If your camera doesn't automatically connect to the WiFi network, you can follow the same steps you used to set up your camera to add it back to the Wyze app.

  1. Open up the Wyze app and tap the + plus sign icon in the top left.
  2. Select Add Device.
  3. Select the device you want to add.
  4. Follow the steps in the app to set up the camera again.
  5. If you are having trouble with the setup process view our Setup Guide.

Note: As long as you add the camera to the app logged into the same Wyze account as it was before, you will still be able to view and access the same event videos stored on the Cloud.

Contact Us

  • Service Status

    Check if there are any ongoing issues on wyze.com & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.