Why do I need the Gateway?

The Gateway connects your Wyze Lock to the internet.

The Gateway is what connects the Wyze Lock to your network. Without it, you won't be able to see or control your Wyze Lock. 

Communication between the Gateway and the Wyze Lock is done using a Zigbee connection. With this in mind, we recommend plugging the Gateway into a standard 110-240V outlet near where you plan to install your Wyze Lock.

Have more questions? Submit a request