Articles in this section

My deadbolt screws are too long to secure the backplate. Can I get shorter ones?

Yes, for Wyze Lock we have two sets of shorter screws available in the two most common sizes.

Reach out to our Wyze Wizards and provide your shipping address. We'll be happy to send out replacement screws to you. 


Was this article helpful?
15 out of 20 found this helpful

Contact Us

  • Service Status

    Check if there are any ongoing issues on & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.