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  5. Wyze Lock FAQ

Wyze Lock FAQ

  • Is my Wyze Lock bound to my account?
  • Will Wyze Lock work with Kwikset or Baldwin Reserve/Prestige deadbolts?
  • Can Wyze Lock be used by anyone on my WiFi?
  • How does Wyze Lock connect to the internet?
  • Does Wyze Lock come in other colors?
  • Do I need to modify my door?
  • Why do I need the Gateway?
  • My deadbolt screws are too long to secure the backplate. Can I get shorter ones?
  • What happens if the batteries die?
  • How does Wyze Lock know if the door is open or closed?
  • Can I still enter my home if WiFi goes offline?
  • The adapters sent with Wyze Lock don’t match my Defiant deadbolt. What should I do?
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