Articles in this section

How does Wyze Lock connect to the internet?

With the Wyze Lock Gateway.

Wyze Lock comes with the Wyze Lock Gateway, a Zigbee hub that connects the lock to your 2.4GHz WiFi network. Simply plug the Wyze Lock Gateway into an outlet near your door, pair it with Wyze Lock, and you’re good to go.

Contact Us

  • Service Status

    Check if there are any ongoing issues on wyze.com & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.