Articles in this section

What happens if the batteries die?

You'll receive a notification to replace them.

Wyze Lock will send you a Low Battery Alert to let you know when the batteries are running low. If you forget to replace the batteries, no worries–-there is backup power so you can still control the door. And because Wyze Lock doesn’t change the exterior of your deadbolt, your keys will always work.

Contact Us

  • Service Status

    Check if there are any ongoing issues on & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.