How to reset your Wyze Cam v3

To factory reset your Wyze Cam v3:

  1. If you have a microSD card in your Wyze Cam v3, remove it.
  2. With your Wyze Cam v3 plugged into power, press and hold the setup button on the bottom of the camera for 10 seconds. This will reset the camera.
  3. Wait at least 30 seconds for the unit to initiate.
    • This process can take up to 5 minutes. It's rare, but it's possible.
  4. The LED status light on the device will change from Solid Red to Flashing Red.
  5. The device is now ready to be set up again.

A factory reset deletes the settings file on the camera and rolls it back to the default settings. It can also be performed as a troubleshooting step for restoring a device to a previous working status. 

Have more questions? Submit a request
Still need help?
Contact Us