Articles in this section

How do I factory reset my Wyze Lock Bolt v2?

To factory reset Wyze Lock Bolt v2:

  1. Remove the cover on the interior assembly by pressing in and up on the top portion of the interior assembly.
  2. Press and hold the reset button for 8 seconds until the status light begins pulsing red.
  3. Once the status light starts pulsing red, set up the lock as new.

Contact Us

  • Service Status

    Check if there are any ongoing issues on wyze.com & the Wyze app.

  • Contact Us

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. US Phone: +1 (206) 339-9646.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.