Articles in this section

My Cordless Vacuum is losing suction.

Presents as: Your cordless vacuum is not sucking as good as it used to.

 

Troubleshooting:

  1. Turn your cordless vacuum off.
  2. Check for any clogs that could be in the brush, attachments, or tube assembly. 
  3. Empty the dust cup and tap off any debris out of the HEPA filter.

Contact Us

  • Service Status

    Check if there are any ongoing issues on wyze.com & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.