Problem: The sensor battery was dead on arrival; the sensor battery is low or has drained faster than expected
- Check if the sensor light flashes red three times when pressed.
- If it does not flash three times, open the battery compartment, remove the battery and reinsert it again.
- Press the reset button again and check if the light flashes.
- Try replacing the battery.
If these steps do not resolve the issue, please reach out to our support team so we may assist you.