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My Wyze Cam Pan is not connecting after a firmware update.

Problem:

After completing a firmware update your Wyze Cam Pan v2 is no longer responsive.

Troubleshooting Tips:

  • Power cycle the camera by unplugging it for about 30 seconds and then plugging it back in.
  • Switch to a different power cable or adapter. 
  • Plug the camera into a different power outlet to check the power source.
  • Attempt a factory reset, and try to set up as a new device
    • Wyze Cam Pan: Remove the SD card if there is one inserted. Hold down the SETUP button until the status light turns solid red. Once the status light begins flashing red, you may attempt to set up again.
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