Articles in this section

The live stream's image quality is poor.


Your Wyze Cam Pan's live stream is blurry, grainy, tinted, or isn't showing the way you expect it to. 

Troubleshooting Tips:

  1. Refresh your Night Vision settings.
    • In the Wyze app, tap on your camera and leet the live stream completely connect.
    • Tap to cycle through the Night Vision settings AutoNVAuto.png, OnNVOn.png, and OffNVOff.png.
  2. Make sure your firmware is up to date.
    • In the Wyze app, tap Account > Firmware Upgrade. Here you will be able to see if you have the latest version, or you'll have the option to Upgrade if a new firmware version is available.

For blurry images, off-color images (purple/blue/green/etc.), fully tinted images, or partially tinted images that are unaffected by the above troubleshooting steps, take a screenshot and send it to our Wyze Wizards for additional support.

Was this article helpful?
0 out of 0 found this helpful