Problem:
Your Wyze Cam Pan's live stream is blurry, grainy, tinted, or isn't showing the way you expect it to.
Troubleshooting Tips:
- Refresh your Night Vision settings.
- In the Wyze app, tap on your camera and leet the live stream completely connect.
- Tap to cycle through the Night Vision settings Auto
, On
, and Off
.
- Make sure your firmware is up to date.
- In the Wyze app, tap Account > Firmware Upgrade. Here you will be able to see if you have the latest version, or you'll have the option to Upgrade if a new firmware version is available.
- In the Wyze app, tap Account > Firmware Upgrade. Here you will be able to see if you have the latest version, or you'll have the option to Upgrade if a new firmware version is available.
For blurry images, off-color images (purple/blue/green/etc.), fully tinted images, or partially tinted images that are unaffected by the above troubleshooting steps, take a screenshot and send it to our Wyze Wizards for additional support.