Cam Plus Lite FAQ

Cam Plus Lite was announced January 11, 2022. Here are some of our most frequently asked questions so far.

What if I’m already a Cam Plus Member?

Cam Plus members already make monthly contributions to Wyze. We love you and thank you for your support! You don’t need to do anything; we’re automatically putting Cam Plus Lite on all your cameras that don’t already have the full Cam Plus experience.

I don't have Cam Plus Lite option yet. What gives?

The subscription changes are going out in batches over several days time. If you don't see the option yet, no worries! It'll be available to you shortly.

What cameras are currently compatible with Cam Plus Lite? 

Wyze Cam v1, v2 and v3, Wyze Cam Pan v1 and v2, and Wyze Cam Outdoor. We need a little more time to make Cam Plus Lite compatible with our video doorbells. 

What if I’m already on a Name Your Price plan?

If you already went through the Name Your Price process for person detection last year all your cameras will be automatically upgraded to Cam Plus Lite at your current contribution, including those who paid $0. 

But "Name Your Price" Person Detection wasn't on all my cameras.

With the original "Name Your Price" plan, only Wyze Cam v2 and Wyze Cam Pan v1 were eligible. Cam Plus Lite makes newer camera models eligible too, so if they weren't eligible for person detection before, they are now. You'll just need to tap the Person Detection toggle under Services in your Account tab. 

Do I have to opt in on every camera?

No, Cam Plus Lite is an account-level change. When you opt in to the service, all your cameras will be eligible for Cam Plus Lite. 

What is the suggested contribution price?

The suggested contribution price will change depending on the number of cameras you have. Contribute whatever you feel is best, but we'll suggest a little under $1 per camera.

Will future devices be able to opt into Cam Plus Lite? 

We’re going to evaluate the results of this experiment before making that decision.

 

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