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What happens if I upgrade my service?

If you want to upgrade your Wyze Service, you can do so by logging in to the Wyze app. 

 

For iOS users, once you've upgraded your service, you will receive a refund for any unused time for your previous service. Please note that refunds will appear on your original payment method and may take up to 3-5 business days to appear, depending on your financial institution.

 

For Android users, once you've upgraded your service, a credit for any unused time will automatically be added to your account to offset the cost of the new plan.

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