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My Wyze Indoor Cam Pan’s status light is solid red.

Problem

My Wyze Indoor Cam Pan’s status light is solid red and won’t change.

Note: A solid red light on Wyze Indoor Cam Pan means that the camera is powered on and initializing, recording an event, or live streaming.

Troubleshooting

  1. Make sure that the camera is being powered using the power cable and adapter that came with the camera. 
    1. If using the original power cable and adapter, try another power cable and adapter if possible. 
    2. Wyze Indoor Cam Pan requires a 5V 1.5A power adapter.
  2. Power cycle Wyze Indoor Cam Pan. 
    1. Unplug the camera from its power source for 5-10 seconds, then plug it back in. 
  3. Try plugging the camera into a different power outlet. 
  4. Factory reset the camera and then set it up as new.  
    1. Remove any microSD card that is inserted into the camera. 
    2. With the camera powered on, manually adjust the camera lens so that it is pointing up.
    3. Below the camera lens, press and hold the setup button for 10 seconds until the status light on the front of the camera turns solid red.
    4. Once the status light starts flashing red, set up the camera as new.

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