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My Wyze Indoor Cam Pan will not turn on.

Problem

My Wyze Indoor Cam Pan’s status light is not lighting up, or the device is not powering on.

Troubleshooting

  1. Make sure that the camera is powered using the power cable and adapter that came with the camera.  
    • Wyze Indoor Cam Pan requires a 5V 1.5A power adapter.
  2. Ensure the power cable is inserted correctly and securely into the camera.  
    • Wyze Indoor Cam Pan uses a USB-C power cable.  
    • Wyze Indoor Cam Pan’s power port is on the power cable on the bottom camera. 
  3. Press and hold the setup button until you hear “ready to connect”.  
  4. Try plugging the camera into a different power outlet. 
  5. If the camera still does not power on, try another power cable or adapter to determine if the cable or adapter is defective.

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