Articles in this section

How do I factory reset Wyze Lock Bolt?

To factory reset Wyze Lock Bolt:

  1. Get within Bluetooth range of the lock (16 feet or less).
  2. In the Wyze app, tap on your Wyze Lock Bolt.
  3. Tap Settings > Delete Device.
  4. You will hear a short series of beeps that will confirm a successful factory reset.
  5. Set up the lock as a new device.

Warning: If you press the pairing button and take out the battery during the pairing period, the Wyze Lock Bolt will delete everything stored in the device (all users and settings). Don't try pairing and power cycling at the same time. Wait for re-pairing to finish first.

Contact Us

  • Service Status

    Check if there are any ongoing issues on wyze.com & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.