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How do I get Cloud 60?

To add Cloud 60 to a camera in the Wyze app:

Make sure the camera already has an active Cam Plus or Cam Unlimited plan. Cloud 60 can't be purchased on its own — it requires an eligible base plan.

  1. Open the Wyze app.

  2. Go to Account > Services.

  3. Select Cloud 60.

  4. Select the eligible camera(s).

  5. Complete your purchase.

Once purchased, 60-day storage turns on automatically for that camera. You don't need to change any other settings.

Additional Notes:

  • Cloud 60 can't be applied retroactively — it won't restore events older than 14 days that have already expired.

  • If your account has mixed or multiple plans, the app may direct you to my.wyze.com for easier management.

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