Wyze Lever Lock Integrations Troubleshooting

Updated November 10, 2026 08:00

Problem

Wyze Lever Lock is not working with the supported integrations.

Confirm that the Wyze app is up to date. 
1. In your Wyze app, navigate to the Account tab > tap About.
2. Your current app version will be listed beneath the Wyze logo.
3. Compare your app version to the latest app version listed on our Release Notes & Firmware page.
4. If you find that your Wyze app is out of date, head over to your mobile device’s app store and update the Wyze app.
If possible, check that Wyze Lever Lock’s firmware is up to date. 
1. You can check this by going to the Account tab > Firmware Update.
2. If there is an update available for the lock, please move forward with updating it.
Ensure the desired third-party app is functioning normally.
Delete any integrations and set them up again.
- For Google Home:
  1. Navigate to the lock’s settings > Third Party Integration.
  2. Delete the integration and set it up like new.
- For Amazon Alexa:
  1. From the Home tab of the Wyze app, select Account.
  2. Select Smart Integrations.
  3. Delete the integration and set it up like new.

Check if there are any ongoing issues on wyze.com & the Wyze app.

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