Problem
Wyze Scale X turns on and measures weight, but does not display the BluetoothⓇ symbol or other measurements in the Wyze app.
Troubleshooting
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Check if your scale has been connected or is currently connected to another device.
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Wyze Scale X can only be paired with one device at a time.
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Ensure the Wyze app is up to date.
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Confirm your Wyze Scale X firmware is up to date.
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Force close the Wyze app, then re-open it.
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Toggle Bluetooth off, then back on.
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Turn your mobile device off, then back on.
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Power cycle the scale by removing and reinserting the batteries.
After trying the steps above, open your Wyze Scale X again in the Wyze app. Then step on the scale to activate it. If “Connected” displays on the app and the Bluetooth symbol appears in the upper-left corner, then you're all set!