Once we receive your device(s), it takes up to 14 business days for our team to review your devices. If they qualify and a refund is issued, please allow an additional 3-5 business days for that refund to reflect on your account.
Articles in this section
- What do I need to include when I ship my trade-in devices to you?
- Is the offered trade-in value guaranteed?
- How long will it take to see my refund?
- Can I still send devices to you for recycling even if they don’t qualify for a trade-in or credit?
- Is there a limit to the number of devices I can trade in?
- Do you only accept products purchased on your website?
- What is the warranty and returns policy for trade-in devices?
- Do I have to pay to ship my trade-in devices to Wyze?
- What happens to the data on the devices that I trade-in?
- What happens to devices that I trade-in?
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