Articles in this section

How long will it take to see my refund?

Danielle
Updated

Once we receive your device(s), it takes up to 14 business days for our team to review your devices. If they qualify and a refund is issued, please allow an additional 3-5 business days for that refund to reflect on your account.

Contact Us

  • Service Status

    Check if there are any ongoing issues on wyze.com & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.