Skip to main content
Logo
Support
Logo
Wyze Shop Service Status
Español (México)
  1. Wyze
  2. Orders & Returns
  3. Wyze Programs
  4. Wyze Trade-in Program
  5. Wyze Trade-in Program FAQ

Wyze Trade-in Program FAQ

  • What do I need to include when I ship my trade-in devices to you?
  • Is the offered trade-in value guaranteed?
  • How long will it take to see my refund?
  • Can I still send devices to you for recycling even if they don’t qualify for a trade-in or credit?
  • Is there a limit to the number of devices I can trade in?
  • Do you only accept products purchased on your website?
  • What is the warranty and returns policy for trade-in devices?
  • Do I have to pay to ship my trade-in devices to Wyze?
  • What happens to the data on the devices that I trade-in?
  • What happens to devices that I trade-in?
  • Can I trade in a device that isn’t working?
Wyze logo White

© 2025 Wyze Labs, Inc

Support

  • Returns & warranties
  • Request a return
  • Check order status
  • Replacement parts

Get involved

  • Join the community
  • Beta testing
  • Affiliate program
  • Report a security vulnerability

Company

  • About
  • Contact
  • Careers
  • Blog
  • Security & Trust
  • Facebook
  • Instagram
  • YouTube
  • TikTok
  • Twitter