The trade-in value is not guaranteed until we receive and inspect your item(s). If your item qualifies for refurbishment, then you will receive the value offered. If your product is determined to be incapable of being refurbished, a credit will not be issued. But our team will let you know via email either way once the review is complete.
Articles in this section
- What do I need to include when I ship my trade-in devices to you?
- Is the offered trade-in value guaranteed?
- How long will it take to see my refund?
- Can I still send devices to you for recycling even if they don’t qualify for a trade-in or credit?
- Is there a limit to the number of devices I can trade in?
- Do you only accept products purchased on your website?
- What is the warranty and returns policy for trade-in devices?
- Do I have to pay to ship my trade-in devices to Wyze?
- What happens to the data on the devices that I trade-in?
- What happens to devices that I trade-in?
- See more