Be sure to only include the device(s) that you specified during the trade-in process on our website. While accessories are encouraged, they are not mandatory. Keep in mind that the trade-in offer will be based on the device's condition and functionality. Providing original accessories may help improve your product’s eligibility.
Articles in this section
- What do I need to include when I ship my trade-in devices to you?
- Is the offered trade-in value guaranteed?
- How long will it take to see my refund?
- Can I still send devices to you for recycling even if they don’t qualify for a trade-in or credit?
- Is there a limit to the number of devices I can trade in?
- Do you only accept products purchased on your website?
- What is the warranty and returns policy for trade-in devices?
- Do I have to pay to ship my trade-in devices to Wyze?
- What happens to the data on the devices that I trade-in?
- What happens to devices that I trade-in?
- See more