Articles in this section

If I place an order today, when will it arrive?

It depends on the shipping method you select.

Typically we ship orders within 1-5 business days.

Orders that are purchased with:

  • Standard Flat Rate Shipping will arrive between 5-7 business days after they leave our warehouse.
  • Expedited Shipping will arrive within 3 business days once they leave our warehouse.

Once the order ships you will receive a tracking email and can monitor the package status from there.

For orders shipping to Alaska or Hawaii, it may take 11-15 business days to receive your order. Alaska and Hawaii will not be offered the Expedited Shipping option.

Contact Us

  • Service Status

    Check if there are any ongoing issues on & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.