Articles in this section

Can I cancel my Wyze order?

Yes, but only within the first 2 hours after purchase.

Change your mind about a Wyze purchase? Please reach out to our support team for further assistance with your order.

Note: If you ordered your product elsewhere (ex. Amazon) refer to their cancellation policy.

Contact Us

  • Service Status

    Check if there are any ongoing issues on wyze.com & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.