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What will happen during an alarm?


The Siren will go off and dispatch Emergency Services.

 

During an alarm, Wyze Home Monitoring will perform the list of actions you’ve selected in your Home Monitoring Settings > Home & Away.

By default: 

  1. The siren will go off
  2. You will receive a Critical Alert (iOS only, push notification for Android users)
  3. Our system will let Noonlight know there is an alarm at your home.

You may cancel the alarm by entering your PIN on the physical Keypad or in the Wyze app. If you are contacted by Noonlight, and there isn’t an emergency, you can cancel the alarm by providing the agent your Safe Word.

Please note that if law enforcement has been dispatched already, even if you cancel the alarm, it would be up to the officer’s discretion to decide whether to proceed with visiting your place or cancel the patrol. Wyze will not be responsible for any charges incurred due to failure to cancel an alarm.

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