Problem
Your Wyze Lamp Socket v2’s status light does not light up, or the device is not powering on.
Troubleshooting
- If possible, check the lamp socket's status light to see if it is on or off.
- Check if Wyze Lamp Socket v2 is in a socket with a dimmer switch.
- If it is in a socket with a dimmer switch, we recommend moving the device to a different socket, as dimmer switches are not recommended.
- Note: Wyze Lamp Socket v2 does not have the ability to adjust bulb brightness.
- If it is in a dimmer switch and cannot be moved to a different socket, ensure the dimmer switch is turned up to its highest setting.
- If it is in a socket with a dimmer switch, we recommend moving the device to a different socket, as dimmer switches are not recommended.
- Verify that the lamp socket is installed securely in the socket.
- Note: It should not be too tight or too loose.
- Power cycle Wyze Lamp Socket v2.
- Manually turn off the socket via the light switch for 10 seconds, then turn it back on.
- Note: This will power cycle both Wyze Lamp Socket v2 and any attached Wyze Cam.
- Check if the socket is receiving power by trying a different lamp socket or bulb in the affected socket.
- If possible, try moving the affected lamp socket to a different socket.