Articles in this section

Can I use my existing doorbell wiring?

Yes, as long as your wiring is compatible. 

While it can be used wire-free, Wyze Video Doorbell Pro can be hardwired to charge while it’s mounted. Having constant external power will also let your doorbell to record an additional 3-6 seconds of pre-roll video before an Event video.

Contact Us

  • Service Status

    Check if there are any ongoing issues on wyze.com & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.