How do I factory reset Wyze Video Doorbell Pro?

A factory reset deletes the settings file on the camera and rolls it back to the default settings. It can also come in handy while troubleshooting to restore your device to its previous state.

To factory reset your doorbell and chime:

  1. Press and hold the button on the side of Wyze Chime Pro for 3-5 seconds until it says "Reset successfully". 
  2. The Wi-Fi signal LED will start flashing red > solid yellow > flashing yellow. 
  3. The device is now ready to be set up again.

Please note: If you're troubleshooting issues with your doorbell or chime, be sure to submit a log before performing a factory reset.

Have more questions? Submit a request