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If I am unsure which version I have, how can I tell?

You can identify Wyze Solar Cam Pan 2K by checking the packaging. The updated version includes “2K” after the “Wyze Solar Cam Pan” product title.

(Add this later after v3.18 release) You can also check in the Wyze app if you are using app version v3.18 or newer. Go to Settings > Device Info > Model Version. Both versions share the same device model name, “Wyze Solar Cam Pan,” but the updated Wyze Solar Cam Pan 2K shows Model Version 1.1, while the original version shows Model Version 1.0.

If you purchased an earlier Wyze Solar Cam Pan and are unsure whether it is affected by the previous recall, please visit the Wyze recall page for the step-by-step guide.

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