The light on my Wyze Bulb Cam Pan Color keeps flickering.

Problem

Your Wyze Bulb Cam Pan Color’s light keeps flickering even though the camera is working normally.

Troubleshooting

1. Replace Wyze Bulb Cam Pan Color with a regular bulb in the same socket to check if the socket is working normally.
2. Check if the camera is in a socket with a dimmer switch.
   • If it is in a socket with a dimmer switch, we recommend moving the camera to a different socket, or change to a regular on/off switch
     • Note: If using dimmer switches, the brightness will need to be adjusted within the Wyze app only. Using the physical dimmer switch will not change brightness and will cause functionality problems.
   • If it is in a dimmer switch and cannot be moved to a different socket, ensure that the dimmer switch is turned up to its highest setting.
3. Confirm that the Wyze app is up to date.
   1. In your Wyze app, navigate to the Account tab > tap About.
   2. Your current app version will be listed beneath the Wyze logo.
   3. Compare your app version to the latest app version listed on our Release Notes & Firmware page. 
   4. If you find that your Wyze app is out of date, head over to your mobile device’s app store and update the Wyze app.
4. If possible, check that Wyze Bulb Cam Pan Color’s firmware is up to date.
   1. You can check this by going to the Account tab > Firmware Update.  
   2. If there is an update available for the camera, please move forward with updating it.
5. Toggle the light on/off in the app.
   1. In the Wyze app, navigate to the camera’s live stream.
   2. In the toolbar below the live stream, tap the bulb icon to turn it on/off.
6. Ensure that the Ambient Light setting is set to Always On.
   1. Navigate to the camera’s settings > Bulb Settings > Ambient Light.
   2. Under Preset Mode, select Always On.
7. Power cycle the camera.
   1. Manually turn off the socket via the light switch for 10 seconds, then turn it back on.
8. Factory reset Wyze Bulb Cam Pan Color.
   1. Remove any microSD card inserted into the camera.
   2. With the camera powered on, press and hold the setup button on the bottom of the camera for 10 seconds until the status light on the front of the camera turns solid red.
   3. Once the status light starts flashing red, set up the camera like new.