Problem
You closed the door before completing the setup process in the Wyze app for Wyze Lever Lock and are now locked out.
Troubleshooting
- Try using the included physical key to unlock the door.
- The keyhole is located under the rubber cover on the top of the exterior assembly.
- Use the emergency power port to reboot the lock and enter pairing mode.
- The emergency power port is located under the rubber cover on the top of the exterior assembly.
- The emergency power port requires a USB-C cable (not included).
- Attach the other side of the USB-C cable to a power bank or to your mobile device.
- Note: Most Android devices and iPhone models 15 or newer should support using the phone as a power bank.
- Once the lights begin pulsing white, walk through the setup process in the Wyze app, or follow the steps in Wyze Lever Lock Setup Guide.