Skip to main content
Help center
Articles in this section

My Wyze Band continues to ring after my phone call ends.

Brenda
Updated

Please submit a log.

If your Wyze Band keeps ringing after you've finished your phone call, please let us know by submitting a log. We're investigating this new bug. 

To submit a log:

  1. In the Wyze app, go to Wyze Band > . . .  > Report an Issue. 
  2. Note the 4-digit Ticket ID number on the next page.*

If you reach out via support or on our social media channels, please include that Ticket ID number so we can follow up with you more easily.

Contact Us

  • Service Status

    Check if there are any ongoing issues on wyze.com & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.