Articles in this section

Wyze Video Doorbell Setup Guide

Before you begin setup

An existing wired mechanical doorbell is required to use Wyze Video Doorbell. The existing circuit must have a minimum voltage of 16V and power output of 10VA. 

What’s in the box?

  • 1x Wyze Video Doorbell
  • 1x Wall Plate
  • 1x 30º  Angled Wedge
  • 2x Upper Wall Screw
  • 2x Expansion Tube for Upper Wall Screw
  • 2x Extension Wires
  • 1x Fuse Wire
  • 2x Bracket Screw
  • 4x Wire Caps

Required Tools

  • 1x Phillips Screwdriver

To set up your Wyze Video Doorbell:

  1. In the Wyze app, tap Home, then tap + plus sign on the top left.
  2. Tap Add Device.
  3. Tap Cameras > Wyze Video Doorbell.
  4. Tap Next.
  5. Check the box to confirm that you have a screwdriver and an existing wired doorbell.
    This is required to install your Wyze Video Doorbell.
  6. Open the Installation Guide in a new tab. Return to this article once installation is complete.
  7. Confirm that your doorbell is flashing yellow. Tap Next.
  8. Tap Ready to connect.
  9. If prompted by the Wyze app, allow access to your location.
  10. Scan the QR code by holding the code on the screen to the doorbell. 
    You may have to move farther away, closer, or shift it to get it to scan.
  11. When it scans, check "I heard QR code scanned" then tap Next. You'll hear "setup completed."
  12. Tap Next again, then confirm that your doorbell has a solid blue light. Tap Next.
  13. Mount the device by placing the doorbell onto the wall plate matching the holes on your doorbell. Tap Next when finished. You'll be prompted to set up your Wyze Chime.

To set up your Wyze Chime:

  1. Tap Add a Wyze Chime, then tap Next to continue.
    Don't want / need to add a Wyze Chime right now? Tap Not Now
  2. Plug your chime into a standard power outlet close to the doorbell.
  3. Press and hold the reset button on the bottom of the Wyze Chime until the blue light flashes quickly three times. Set up should complete automatically.
  4. Tap Finish. You're all set!

Contact Us

  • Service Status

    Check if there are any ongoing issues on & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.