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Poor Audio Quality

Brenda
Updated

Problem

The Live Stream audio for your Wyze Video Doorbell is distorted, too loud or too muted.

Troubleshooting Tips:

  1. Refresh the Live Stream:
    1. In the Wyze app, tap Home to exit the doorbell's Live Stream.
    2. Tap your Wyze Video Doorbell in the app again to reload the stream.
  2. Restart the Wyze app to clear up any app bugs.
  3. If that doesn't help, restart the doorbell:
    • Tap the Settings  SettingsGear__1_.png gear on the top right, then Restart Device.
    • Open the Live Stream again.

Still having issues? Record the audio from your doorbell if possible. Then open a support ticket, include the screenshot, and we will reach out to offer additional support.

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