Articles in this section

Wyze Chime doesn't sound when doorbell is pressed.


When you ring the doorbell, your Wyze Chime doesn't make a sound - the chime doesn't ring. Your Wyze Chime is powered and plugged into an outlet, and paired to your Wyze Video Doorbell

Troubleshooting Steps:

  1. In the Wyze app, tap on your Wyze Video Doorbell.
  2. Tap on the Settings gear on the top right.
  3. Tap Accessories > Your Chime.
  4. Tap and drag the Volume bar to increase the volume, and test the chime sounds. 
    • Your Wyze Chime volume may be set to 0, so you won't be able to hear it.

Wyze Chime still doesn't ring? If it's paired and plugged into power and still doesn't sound when the doorbell is pressed, please reach out to our support team for more help.

Contact Us

  • Service Status

    Check if there are any ongoing issues on & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.