Problem
The Live Stream for your Wyze Video Doorbell is blurry, grainy, or isn't showing the way you expect it.
Troubleshooting Tips:
- Refresh the Live Stream:
- In the Wyze app, tap Home to exit the doorbell's Live Stream.
- Tap your Wyze Video Doorbell in the app again to reload the stream.
- Restart the Wyze app to clear up any bugs.
- If that doesn't help, restart the doorbell:
- Tap the Settings
gear on the top right, then Restart Device.
- Open the Live Stream again.
- Tap the Settings
Still having issues? Take a screenshot of the Live Stream screen for your doorbell. Then open a support ticket, include the screenshot, and we will reach out to offer additional support.