Articles in this section

Wyze Robot Vacuum won't charge.

Check the charging station and vacuum.

If your Wyze Robot Vacuum won't charge, make sure that there is enough space for the vacuum to reach the charging station and rotate itself to charge.

Then check the electrodes. Make sure they're wiped clean of any dust or dirt that may be interfering with the charge, then try charging again.

Contact Us

  • Service Status

    Check if there are any ongoing issues on & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.