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No-Go Zones

Set limits for your vacuum.

In the Wyze app, you can create No-Go Zones to prevent your Wyze Robot Vacuum from going out-of-bounds, or from entering areas that don't need to be cleaned.

To create a no-go zone:

  1. In the Wyze app, tap on your Wyze Robot Vacuum.
  2. On the bottom right of your map, tap the pencil icon.
  3. Tap Set no-go zone.
  4. Tap + Add a no-go zone.
  5. Tap and drag the red square to move it, and pinch to resize it.
  6. Tap OK to save your no-go zone. 

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