Bluetooth pairing fails with Wyze Thermostat

Problem

You're unable to pair the Wyze app with Wyze Thermostat. You continue to see the page below: 
thermostat_failed.png

Troubleshooting Steps:

  1. Reset your Wyze Thermostat: How do I factory reset my Wyze Thermostat?
  2. In the Wyze app, set up your Wyze Thermostat again.
    1. Follow the steps here: Wyze Thermostat Setup Guide
    2. During setup, select Adding Your Thermostat from the Setup list.
  3. Repeat steps 1 and 2 above (reset your thermostat, then set up again) until Bluetooth connects. If it still fails after 5 attempts, continue to the next step. 
  4. Try pairing with a different phone.
    • Your current phone model's Bluetooth may not be compatible, which is common with some Android models. bluetooth is only needed for setup, so if a different phone works, you'll be all set.
    • Once connected, you will still be able to control the Wyze Thermostat with your original phone.

 

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