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My Wyze Thermostat will not turn off.

Tanvi
Updated

Presents as:

Your home has reached the desired temperature, but the Wyze Thermostat continues to heat/cool; the Wyze Thermostat does not turn off.

 

 

Troubleshooting: 

  1. Power cycle your Wyze Thermostat.
    1. Turn the breaker off for about 30 seconds.
    2. Check all your wiring to make sure everything is secure.
    3. Turn the breaker back on. 
  2. Perform a factory reset and set the thermostat back up like new.
    1. Press and hold the control wheel for 10 seconds.
    2. Set up your Wyze Thermostat like new using the Wyze Thermostat Setup Guide.
  3. If all else fails, please uninstall your Wyze Thermostat and re-do the wiring. 
    • Make sure to always turn the breaker off before handling the wiring.

 

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