Skip to main content
Logo
Support
Logo
Wyze Shop Service Status
Español (México)
  1. Wyze
  2. More Products
  3. Connected Home
  4. Wyze Thermostat
  5. Wyze Thermostat Troubleshooting

Wyze Thermostat Troubleshooting

  • My Wyze Thermostat is not turning off the heat.
  • My Wyze Thermostat’s display screen is not functioning correctly.
  • My Wyze thermostat isn’t displaying the correct temperature.
  • My Wyze Thermostat will not turn off.
  • My Wyze thermostat firmware won’t update.
  • My Wyze thermostat is blowing cool air instead of hot air.
  • My Wyze thermostat is blowing hot air instead of cool air.
  • I can’t get past “Connecting to the Cloud.”
  • My Wyze thermostat won’t connect to my network
  • My Wyze Thermostat screen is stuck on the Wyze logo.
  • C-Wire Adapter Installation
  • Installing with a K-Wire (Honeywell thermostat)
  • I can't install Wyze Thermostat on my own. What do I do?
  • I have two lines of terminal labels. Which do I use for Wyze Thermostat?
  • Are Dual Transformers compatible?
  • Bluetooth pairing fails with Wyze Thermostat
  • Wire detection error: Wire not found.
  • System Test shows "Not Tested" in my results.
  • My system isn't responding because of a bad terminal.
  • How can I configure the wires manually? They weren't detected during setup.
  • I have a heat-only system and no C-wire. What do I do?
  • Zone Control isn't working with Wyze Thermostat.
  • My heating or cooling system isn’t responding after installation.
  • My thermostat isn’t turning on anymore.
  • Wyze Thermostat Connectivity Troubleshooting
Wyze logo White

© 2025 Wyze Labs, Inc

Support

  • FAQ & help center
  • Returns & warranties
  • Request a return
  • Check order status
  • Replacement parts

Get involved

  • Join the community
  • Beta testing
  • Affiliate program
  • Report a security vulnerability

Company

  • About
  • Contact
  • Careers
  • Blog
  • Security & Trust
  • Facebook
  • Instagram
  • YouTube
  • TikTok
  • Twitter