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My Wyze Bulb Color turns on randomly.

Problem

Your Wyze Bulb Color turns on unexpectedly, without you turning it on yourself.

Troubleshooting

  1. Check if you have Sleep Routines enabled.
    1. In the Wyze app, tap on your Wyze Bulb Color > Settings > Sleep Routines.
  2. Check your other Automations, like Schedules.
    1. If you have any Automations enabled, they could be set to turn your bulbs on and off automatically. This could be during specific times (Schedules) or if triggered (Automations). 
    2. In the Wyze app, tap on your Wyze Color Bulb > Settings > Schedules & Automations.
  3. Check with your shared users, who can control your bulbs in the Wyze app.
  4. Check if you have any IFTTT Applets set up. 
  5. Make sure your bulbs aren't in Vacation Mode.
    1. In the Wyze app, tap on your Wyze Color Bulb > Settings > Vacation Mode. Set it to Off.
  6. Check your other Wyze Bulbs, if you have any installed. Are they affected, too?
    • If all bulbs are affected, network stability or power fluctuations might be causing the issue. 
    • If only 1-2 bulbs were affected, check the range of the Wyze Bulb Color to the router.

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