The Bluetooth remote isn't controlling the floor lamp.

Problem

Wyze Floor Lamp doesn't respond to actions with the Bluetooth remote. You press the button and the light doesn't turn on, you twist the dial and the brightness doesn't change.

Troubleshooting Steps

  1. Check the Bluetooth remote's battery.
    • Make sure the battery is securely seated, and the back panel cover is on correctly.
  2. Press the remote's button. If the LED light doesn't flash, replace the battery.
    • Wyze PARB Remote takes 1 AAA battery.
  3. Check that the side button on the remote is pushed in.
    • If popped out, it's in pairing mode and will not control your lamp.
  4. If the steps above don't help, factory reset the floor lamp and the remote.
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